Archive for the ‘Website Updates’ Category

Wrong aspect ratio

Thursday, March 30th, 2017

So you have uploaded some great photos for your front page carousel and your city's "highlights" page but it is not looking great. Perhaps the photo looks squashed vertically or horizontally or perhaps the photo is grainy.

The easiest way to avoid this issue is to upload photos which have the recommended size.

  • For bio photos -  250 (w) x 300 (h)
  • For carousel photos - 400 (w) x 300 (h)
  • For the banner - 1600 (w) x 610 (h)

All your photos will look great but this means you need to resize / crop your photos in your own image manipulation software such as PhotoShop.

Grainy photos

If you see grainy photos on your website it means the photos you have uploaded are too small. When a photo is enlarged, the photo becomes grainy. The solution is to upload large photos which WordPress will reduce to an appropriate size.

Squashed photos

When your photos look squashed, it is likely that you uploaded a photo that has a different aspect ratio than that recommended. Luckily, WordPress will let you edit your uploaded photos and crop them into the correct aspect ratio. The aspect ratio is the ratio between to width and height of the photo. For example, the highlight page photos are 400 px by 300 px. This means the aspect ratio is 4:3 (landscape) whereas the bio photos are 250 px by 300 px. Ie, 5:6 (portrait).

So this is what you need to do...

Open "Media" in the left-hand WordPress menu.

Now find the image that is rendering incorrectly, click on it and on the next screen click on "Edit Image".

On the right you find some tools. Lets say we are editing a highlight page photo and require a 4:3 ratio as per the above.

We need to add this ratio to the tools as per the graphic below.

After you set the aspect ration, go to the photo on the left and whilst holding down the "Shift" key, drag a rectangular shape on the photo.

Make the rectangular shape as big as possible without exceeding the perimeters of the photo.

As long as you hold down the "Shift" key, the ratio will stay constant irrespective of the size.

You now can move the block around on the photo.

Whatever is highlighted will be shown on your page.

After you are happy with the composition, you click the "Crop" icon in the top left.

You now cropped the photo and the edges outside the block you created are deleted.

Now click the "Save" button.

All done...

GGN City Highlights

Thursday, March 2nd, 2017

After some feedback we received we decided to expend the carousel functionality. The standard carousel can be found on the front page of all local sites displaying some favourite photos of your city as shown below...

Global Greeter Network Carousel

Some Destination Managers suggested that it would be good to expend on this by introducing a dedicated page where they can really boast about what is great and unique about their city; so here is what we did...

The carousel will still show the same photos and titles similar to what you can see above. However, in the back-end of your site you can now also add contents. Ie, a description of the photo. This contents doesn't affect the carousel itself but is used in a dedicated "Highlights" page where the photo and title are complimented by this description.

To use this new feature, first enable it on the Settings tab (Greeters >> Settings >> General) and make sure that this new function is enabled and that you save your changes.

GGN enable city highlights

As soon as you enable it (and click save), the page option will appear in your top menu under About Your-City >> Highlights.

GGN highlights

You can then go to the carousel in the back-end of your site and start filling in some of the actual highlights of your city by entering a title, uploading a photo and providing a description of the city's highlight.

GGN back-end

Don't forget to save!

Your site should then look a little like this:

GGN highlights front-end

So go for it... Add some great photos and descriptions so visitors are excited about your city even before they get there.


Websites Improvements

Thursday, February 23rd, 2017

22/12/2016 - Improved the feedback system where the administrator can now edit the feedback before publishing.

24-12-2016 - Date picker in the "Book a Greeter" form now only allows future dates.

12/01/2017 - On request, we masked the recipient's email address when a new match is found. Rather than the Greeter's email address, the sender's email reads " Also BCCed rather than CCed all other recipients (Greeters) for privacy purposes.

14/01/2017 - The top menu now wraps so it can accommodate longer city and country names.

15/01/2017 - Added a "Meet our Greeters" functionality. This will now allow Destination Managers (DMs) to enable a page that lists all the Greeters with their name, photo and small bio. Read more...

16/01/2017 - Added "Russian" to the translations.

18/01/2017 - Added the option where there are more than 4 languages on the local website, the languages will be listed in a drop-down box to avoid taking too much space and distorting the header.

22/01/2017 - Further developed the "Sponsor" functionality so DMs can promote local sponsors.

02/02/2017 - Introduced an "auto-update" so DMs do not have to update the theme. All bug fixes and improvements are now automatically applied.

02/02/2017 - Top aligned the top menu.

02/02/2017 - Implement the manual feedback function

02/02/2017 - Fix the highlight and bio photos issue

02/02/2017 - Add a short code [visitor_name] to Admin Feedback Approval notification

Meet our Greeters

Friday, February 17th, 2017

Some Destination Managers requested that it would be great if we could introduce a new "Meet our Greeters" page for the local GGN websites. A page that simply shows a list of local Greeters with a photo, a short bio and the Greeters interests; so we did just that...

Before we explain how to activate your "Meet our Greeters" page, it is important to know that the Global Greeter Network does not encourage booking specific Greeters. The system is designed for visitors to book a Greet. It then finds the most appropriate match.

The big advantage of having a "Meet our Greeters" page is that visitors will be able to recognise the Greeter which often makes it easier to hook up.

So, lets have a look at what we did...

After you log into your administration area (Greeters >> Settings >> General) you will find a new function that says "Bio page".

GGN Meet our Greeters 1

The function is turned off by default so you will have some time to collect and/or organise for Greeters to get their photo and bio on the system. To do this, you, or the Greeter, simply logs into the Greeter profile (Greeters >> Manage Greeters >> All Greeters) and make sure that:

  1. There is a photo uploaded, and
  2. A small biography of the Greeter is entered.


Make sure that Greeters are aware that the information they enter here will be public information so don't enter your personal address, phone number, DOB, email or any other "personal" information.

We also will display the name and interests of the Greeter. These snippets of information are already on the Greeter's profile.

Make sure you click the "Save" button when done!

After you check that all Greeters profiles are up to date, you can go life with your "Meet our Greeters" page.

You simply click "Yes" on the radio button in figure 1 above and save.

This will result in 2 things:

  1. Your page will now be visible in the top menu of your website, and
  2. Your page will be accessible on the Net.


You will notice that the photo, the name, the bio and the interests are taken from the Greeters profile and rendered on this page. You will also notice that if a photo is missing, we will simply render a anonymous avatar. So it pays to get all Greeters to submit their photo and bio, and have the rest of their profile up to date before enabling the "Meet our Greeters" page...

So good luck with it.

Remember, we are always keen to hear from you on how we can improve our services to local Destination Managers and Greeters. After all, we all want to make the world a better place; one Greet at the time...

The GGN Team